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Preparing for a potential Canada Post strike
Last November, the Canadian Union of Postal Workers (CUPW) went on strike against Canada Post, resulting in a disruption of postal services. As you may recall, the national strike was paused at the end of 2024 for an inquiry commission to take place.
Now, a labour disruption could happen again as early as May 22, 2025.
The service disruption could affect the delivery of cheques and important documents like trade confirmations and account statements. We’d like to offer the following recommendations to help avoid processing delays or service interruptions.
Go electronic for payments
If you receive income plan payments, systemic withdrawals, cash distributions or other payments by cheque, sign up to receive your funds electronically. You’ll receive your payments promptly and without interruption – speak with your financial advisor to set up Electronic Funds Transfer for your account.
Incoming cheques and mail from other financial institutions
Mackenzie is often dependent on other financial institutions to process certain transactions such as transfers-in. Other financial institutions will be following their own business continuity plans to ensure that cheques and important documents are delivered to keep disruption to a minimum. However, please expect delays in processing cheques and correspondence coming from other financial institutions.
Obtain Fund Facts, prospectuses, forms and other marketing materials online
The Mackenzie Investments website offers quick and easy access to electronic versions of Fund Facts, prospectuses, amendments, applications, forms, investor guides and other marketing materials.
Sign up for InvestorAccess
You have 24/7 access to your important documents through Mackenzie’s InvestorAccess website.
InvestorAccess gives you online access to your account balances, investment holdings, transactions and tax information. If you have not yet registered for online access, please call our Client Relations team at 1-800-387-0614.
We’re closely monitoring the situation as it evolves, and we’ll provide updates as needed.
If you have any questions, our Client Relations Team is here to help. They can be reached at 1-800-387-0614, Monday through Friday from 8:30 a.m. to 6:00 p.m. ET.